Teleworking: The Employee Impact Within the Organization
Telework (or telecommuting as it is normally referred to), has been around for quite some time now. More so, this is a work option that is bound to grow and increase in the future. Teleworking is known as a specified work option that provides an employee the ability to work and undertake tasks away from a central office base, for instance from a home office or "on the move." From the perspective of both managers and employees alike, it offers certain employees a sense of proper work/life balance. Some of the inclusive benefits is that it accommodates those with health problems or disabilities and can influence organizational effectiveness through improved morale and job satisfaction. The purpose of this paper is to describe the impact of teleworking, and its role in reinvigorating proper work/life balance for employees within the organization.
Positive Impact of Teleworking
There are numerous key benefits of telecommuting for personnel. In accordance to Baard and Thomas (2010), the benefits of teleworking to personnel seem to be causal to increased job satisfaction and work life balance, increased productivity, and a decrease in stress brought about by the home setting. Such benefits seem to be more pronounced for the women employees. In particular, teleworkers can attain closer immediacy to and engagement with their families. In addition, they have more control over the working settings. They might experience enhanced and better health because they have less stress, spend minimal time commuting, and can establish more balance between work and family. These benefits aid the employee to attain a sense of control, that in turn results in greater job satisfaction and employee morale. Another benefit is that the personnel attain greater productivity. As for organizations, they gain the capacity to appeal to and maintain proper personnel who have greater morale, effects that improve the competitive repute of the organization (Gainey and Kelley, 1999).
Of course, from the standpoint of the employee, one of the most apparent is having time saved in terms of commuting to and from the workplace every day. Therefore, in a number of increasingly congested urban regions, the time saved can be substantial, at times, almost two hours every day. More so, another benefit of a teleworking work agreement is the increased level of independence and flexibility of the work schedule that affords a sense of control for the employee. Despite the fact that the personnel need to be accessible to consumers, clients and peers in the course of usual business operating hours, working from home enables the individuals to concentrate on work at the time when they feel most invigorated and efficacious. Teleworking can also provide flexibility to turn one's attention to external issues and family necessities, for instance, an appointment to the doctor or activities of the child while curtailing disruptions to the workday (Thomas, 1999).
However, regardless of the fact that teleworking allows creation of qualitative benefits for the employees; it brings along with it certain challenges too. These include trouble in separating work and home lives as well as having a sense of social isolation. To illustrate, personnel who work and undertake tasks from home might find it challenging to distinguish clearly between work time and personal time. Taking into consideration that the ability to work can end up being pervasive, telecommuters at times find themselves working overtime lengthily into the night, on the weekends, or at times when even on holiday. In accordance to Hamilton (2002), 46% of teleworkers worked while on vacation in comparison to 34% of conventional office employees. In addition, just only 24% of teleworkers ranked their work/life balance as being good or very good in comparison to 26% of normal employees, and 38% of those employing everyday flextime, which is the capability to change working hours on a day-to-day basis. The implication is that teleworking does not necessarily result in greater feelings of work/life balance (Giberson and Miklos, 2003).
In addition, the lack of direct interaction with colleagues and peers can cause several telecommuters to experience social isolation and seclusion, or at least a feeling to such effect. This sentiment can exhibit itself in several dissimilar manners. Job achievements and accomplishments can appear less exhilarating devoid of others with whom to revel. Moreover, a number of work tasks can appear overwhelming if the employee has a sense of being excluded from supporting resources. For instance, this can be a well-informed colleague or manager ready to provide feedback or assistance. In addition, the teleworker will also miss informal learning that occurs (through meaningful interactions and exchanges...
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